So you want to get into the biggest BPO in the world. Indeed- it’s easy to get that call. But it’s totally different story to get the job offer. Read on and learn how to get that fat salary in the best BPO in the world.
Here are some of the DO’s:
- CONSISTENTLY ARRIVE 20 MINUTES EARLY. This will eliminate jitters and give you lots of time to prepare. Make up your mind to SMILE! GRIN! GRIN through the interview because this is your final examination, you’re not going to get the chance for a rain check.
- Be sure to take a trip to the rest room before you go in. Interviewees are consistently nervous so sweaty hands result. Make a trip to the rest room before the interview to assess your hair, teeth, makeup, etc. Wash and dry your hands before. You won’t get a goodbye handshake if you do not.
- Be sure you have lots of breath mints handy. Bad breath is a guaranteed means to turn off the interviewer; notably if the interview is behind closed doors.
- Assess your nose hair, trim your eyebrows.
Now this is important to pass interviews at Convergys and all BPOs
Men: Avoid coloring your hair to make an excellent impression. There is not anything worse that a man trying to pass off as a younger guy. Girls, nonetheless, can get away with it–it’s even advocated. Always make certain your hair is neatly trimmed and cut into a professional span. Curls and fluff ISN’T GOING TO get you through an interview.
Guy: No long hair, handle bar mustaches or overgrown beards. Keep it short and professional. You can always grow it back once you get the job! No earrings, thick gold strings, or nose rings either.
DISPOSITION: Go positive. Use positive words, like yes, instead of no.
TALK ABOUT YOUR ACHIEVEMENTS: How your involvement SAVED or MADE the firm money, Reduced expenses, Solved problems, Conserved time, Skilled users, show Value to your own employer.
- Always tell the truth
- Always be positive
- Take notes- but only upon permission
- Ask a lot of questions- particularly about your role and future endeavors. This sets you apart as an intelligent person
EXUDE ASSURANCE. (you’re the expert on which you’ve done. Do Not be self-conscious about your abilities).
Take a copy of your references, and 3-4 nicer copies of your resume to hand out to each interviewer. Additionally take copies of written references.
If inquired, give examples of when you failed and how you beatchallenges. Describe that you did not view this as failure. It was a learning experience.
- HAS A STEADY WORK HISTORY
- IS RESPONSIBLE
- CAN TAKE DIRECTION
- IS VERSATILE
- HAS THE ABILITY TO DO THE OCCUPATION
- HAS A READINESS TO DO THE JOB
- HAS GREAT COMMUNICATING ABILITIES
- HAS GREAT PEOPLE SKILLS
- CAN MIX WITH FIRM CULTURE
- IS A TEAM PLAYER
- KNOWS BODY LANGUAGE-NEUROLINGUISTICS
Studies show that body language (neurolinguistics) is really important during any face-to-face meeting. Individuals enjoy to be around those people who are like themselves. Watch your interviewer closely. If s/he leans forwards, he desires to learn more about you and is interested, so lean forward also. If s/he sits back in his chair, he’s listening and appraising, so sit back also. If he smiles, he’s joyful, so smile in return. If s/he crosses legs, NEVER cross yours, but mimic the hand gestures. S/He will be taking notes, so ask permission to do that too. For the rest, here are a few tips:
- FIRM HANDSHAKE (Not sweaty) should last 3-5 seconds. Don’t initiate at first meeting, but extend your hand first AFTER the assembly if you are ready to leave.
- CONCENTRATE ON THE BEARING OF INTERVIEWER. MIMIC POSTURE.
- GRIN! GRIN! GRIN! (Genuinely) People like happy people around them.
- KEEP AND MAINTAIN EYE CONTACT but do not stare.
- DON’T touch mouth, fidget, or play with your hands often. It reveals nervousness. Do sometimes use your hands to express yourself and steeple your palms while thinking. It reveals self-confidence (All great speakers use it).
- GLASSES. If you wear them only for reading, take them off while talking and put them back on while reading. But if you wear them on a regular basis, then PLEASE DO KEEP THEM ON. Strive not to wear tinted lenses, because eye contact is essential for great communicating.
- REQUEST WHERE TO SIT and sit just AFTER your interviewer sits down. DO NOT TAKE OFF OR OPEN UP THE BUTTONS OF YOUR JACKET.
DURING LUNCHE INTERVIEWS:
This is a crucial make-or-break time when an employer extremely can judge about personality.
- DO NOT purchase wine, even if your interviewer does. Simply ask for water.
- Wait for them to purchase and purchase something similar in the same price range.
- Purchase a small easy to eat portion, never order spaghetti, which may stain your clothing. Do not take seconds. You may have to eat less, in order to keep speaking.
- DO NOT purchase dessert. Place you glass to the right side at the head of your plate rather than on the side or your plate in order to avoid knocking it around.
- When talking, turn your fork and knife into an inverted v contour in your plate.
- When concluded, turn fork and knife upside down in the centre of your plate. And DON’T ASK FOR A DOGGIE BAG even if your interviewer does.
HERE IS WHAT YOU WILL NOT DO:
- DON’T TALK ABOUT WAGES. If demanded, tell them what you made NOT WHAT YOU ANTICIPATE.
- DO NOT say you want MANAGEMENT: If there are no supervisory posts accessible, then you’ll NOT GET THE JOB. Say instead, I want to discover a good home and grow with a business.
- DO NOT TALK ABOUT RELIGION, POLITICS, or express your views on sensitive issues.
- DON’T ASK ABOUT ADVANTAGES. The firm IS JUST NOT hiring you for what it may do for you. They are hiring because of what you can do for them. Leave this question for your own representative.
- DO NOT SAY I AM A GREAT LEARNER. The company isn’t paying you to help you learn. Say instead, that “I am the sort of individual, that if I don’t understand something, I will do whatever it takes, work nights, weekends to bring myself up to speed.”
- DON’T EVER BADMOUTH YOUR CURRENT COMPANY OR ANYONE ELSE. If queried why you are leaving your current occupation, say something like, “Our goals are different, or I will be ready for new challenges”.
- DON’T wear Cologne or Perfume. If your interviewer is sensitive, he’ll cut the interview short and may not hire you.
- Be sure you stock up on breath fresheners. Interviews are normally held in little rooms and scent permeates.
Ready to prove that you deserve the job?
FAST APPLICATION HERE. You will be prioritized
Are you ready to pass interviews at Convergys? Watch this video